%PDF-
%PDF-
Mini Shell
Mini Shell
/**
* Get ticket list
*/
function wpsc_get_ticket_list(is_humbargar = false) {
supportcandy.current_section = 'ticket-list';
if (is_humbargar) {
wpsc_toggle_humbargar();
}
if (wpsc_is_description_text()) {
if ( ! confirm( supportcandy.translations.warning_message )) {
return;
} else {
var is_tinymce = (typeof tinyMCE != "undefined") && tinyMCE.activeEditor && ! tinyMCE.activeEditor.isHidden();
if (is_tinymce && tinymce.get( 'description' )) {
var description = tinyMCE.get( 'description' ).setContent( '' );
} else {
var description = jQuery( '#description' ).val( '' );
}
ticket_id = jQuery('#wpsc-current-ticket').val();
wpsc_clear_saved_draft_reply( ticket_id );
}
}
var id = supportcandy.current_ticket_id;
if (id) {
delete supportcandy.current_ticket_id;
wpsc_get_individual_ticket( id );
return;
}
// set flag to differenciate between ticket list and individual ticket.
supportcandy.ticketListIsIndividual = false;
jQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.ticket_list );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-tickets§ion=ticket-list' );
jQuery( '.wpsc-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_ticket_list',
_ajax_nonce: supportcandy.nonce,
is_frontend: supportcandy.is_frontend
};
if (typeof supportcandy.ticketList != 'undefined' && typeof supportcandy.ticketList.filters != 'undefined') {
data.filters = supportcandy.ticketList.filters;
}
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-body' ).html( response );
wpsc_reset_responsive_style();
}
);
wpsc_delete_auto_draft();
}
/**
* Get individual ticket
*/
function wpsc_get_individual_ticket(id) {
jQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.ticket_list );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-tickets§ion=ticket-list&id=' + id );
jQuery( '.wpsc-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
// set flag to differenciate between ticket list and individual ticket.
supportcandy.ticketListIsIndividual = true;
var data = {
action: 'wpsc_get_individual_ticket',
ticket_id: id,
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get create ticket form
*/
function wpsc_get_ticket_form(is_humbargar = false) {
supportcandy.current_section = 'new-ticket';
if (is_humbargar) {
wpsc_toggle_humbargar();
}
if ( wpsc_is_description_text() ) {
if ( confirm( supportcandy.translations.warning_message ) ){
current_ticket = jQuery('#wpsc-current-ticket').val();
wpsc_clear_saved_draft_reply( current_ticket );
} else {
return
}
}
jQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-tickets-nav.new-ticket, .wpsc-humbargar-menu-item.new-ticket' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.new_ticket );
// set url.
var url = new URL( window.location.href );
var search_params = url.searchParams;
search_params.set( 'section', 'new-ticket' );
search_params.delete('id');
url.search = search_params.toString();
window.history.replaceState( {}, null, url.toString() );
jQuery( '.wpsc-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_ticket_form',
_ajax_nonce: supportcandy.nonce
};
search_params.forEach(
function (value, key) {
data[key] = value;
}
);
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get agent settings
*/
function wpsc_get_user_profile(is_humbargar = false) {
supportcandy.current_section = 'my-profile';
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-tickets-nav.my-profile, .wpsc-humbargar-menu-item.my-profile' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.my_profile );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-tickets§ion=my-profile' );
jQuery( '.wpsc-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_user_profile' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get agent settings
*/
function wpsc_get_agent_profile(is_humbargar = false) {
supportcandy.current_section = 'agent-profile';
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-tickets-nav.agent-profile, .wpsc-humbargar-menu-item.agent-profile' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.agent_profile );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-tickets§ion=agent-profile' );
jQuery( '.wpsc-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agent_profile' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-ap-nav.general' ).trigger( 'click' );
}
);
}
/**
* Get agent dashboard
*/
function wpsc_get_agent_dashboard(is_humbargar = false) {
supportcandy.current_section = 'dashboard';
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-tickets-nav.dashboard, .wpsc-humbargar-menu-item.dashboard' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.dashboard );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-tickets§ion=dashboard' );
jQuery( '.wpsc-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agent_dashboard' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-ap-nav.general' ).trigger( 'click' );
}
);
}
/**
* Show other actions popover
*/
function wpsc_show_tl_other_actions() {
jQuery( '#wpsc-more-actions' ).gpopover( 'show' );
}
/**
* Get agent list
*/
function wpsc_get_agent_list(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
var id = supportcandy.current_id;
if (id) {
delete supportcandy.current_id;
wpsc_get_individual_agent( id );
return;
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.agents, .wpsc-humbargar-menu-item.agents' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.agents );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-support-agents§ion=agents' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agent_list' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Create an agent
*/
function wpsc_set_add_agent(el) {
var user = jQuery( '.wpsc-frm-add-agent #wpsc-select-user-input' ).val();
if ( ! user) {
alert( supportcandy.translations.req_fields_missing );
return;
}
var form = jQuery( '.wpsc-frm-add-agent' )[0];
var dataform = new FormData( form );
var users = dataform.getAll( 'users[]' );
if ( ! (users.length)) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_agent_list();
}
);
}
/**
* Get edit agent modal popup
*/
function wpsc_get_edit_agent(id, _ajax_nonce) {
wpsc_show_modal();
var data = {
action: 'wpsc_get_edit_agent',
id,
_ajax_nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Submit changes made to an agent
*/
function wpsc_set_edit_agent(el) {
var form = jQuery( '.wpsc-frm-edit-agent' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_agent_list();
}
);
}
/**
* Get delete agent modal popup
*/
function wpsc_get_delete_agent(id, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
var data = {
action: 'wpsc_delete_agent',
id,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_agent_list();
}
);
}
/**
* Submit delete an agent request
*/
function wpsc_set_delete_agent(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
setTimeout(
function () {
wpsc_close_modal();
wpsc_get_agent_list();
},
500
);
}
/**
* Get agent roles
*/
function wpsc_get_agent_roles(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.agent-roles, .wpsc-humbargar-menu-item.agent-roles' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.agent_roles );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-support-agents§ion=agent-roles' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agent_roles' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Create an agent
*/
function wpsc_set_add_agent_role(el) {
var label = jQuery( '.frm-add-agent-role #label' ).val().trim();
if ( ! label) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery('#wpsc_add_agent_role').DataTable().search('').draw();
var form = jQuery( '.frm-add-agent-role' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_agent_roles();
}
);
}
/**
* Get clone agent role
*/
function wpsc_get_clone_agent_role(id, nonce) {
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_get_clone_agent_role', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_agent_roles();
}
);
}
/**
* Get edit agent roles
*/
function wpsc_get_edit_agent_role(id, nonce) {
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = {
action: 'wpsc_get_edit_agent_role',
role_id: id,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
}
);
}
/**
* Submit changes made to an agent
*/
function wpsc_set_edit_agent_role(el) {
var label = jQuery( '.frm-edit-agent-role #label' ).val().trim();
if ( ! label) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery('#wpsc_edit_agent_role').DataTable().search('').draw();
var form = jQuery( '.frm-edit-agent-role' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_agent_roles();
}
);
}
/**
* Delete agent role
*/
function wpsc_delete_agent_role(id, nonce) {
if ( ! confirm( supportcandy.translations.confirm )) {
return;
}
var data = {
action: 'wpsc_delete_agent_role',
role_id: id,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_agent_roles();
}
).fail(
function (xhr) {
var response = JSON.parse( xhr.responseText );
alert( response.data );
}
);
}
/**
* Get general settings
*/
function wpsc_get_general_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.general-settings, .wpsc-humbargar-menu-item.general-settings' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.general_settings );
if (supportcandy.current_section !== 'general-settings') {
supportcandy.current_section = 'general-settings';
supportcandy.current_tab = 'general';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_general_settings',
tab: supportcandy.current_tab
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Load general tab ui
*/
function wpsc_get_gs_general() {
supportcandy.current_tab = 'general';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_gs_general' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save general settings
*/
function wpsc_set_gs_general(el) {
var form = jQuery( '.wpsc-frm-gs-general' )[0];
var dataform = new FormData( form );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_gs_general();
}
);
}
/**
* Reset general settings
*/
function wpsc_reset_gs_general(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_gs_general', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_gs_general();
}
);
}
/**
* Load page settings tab ui
*/
function wpsc_get_gs_page_settings() {
supportcandy.current_tab = 'page-settings';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_gs_page_settings' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save page settings
*/
function wpsc_set_gs_page_settings(el) {
var form = jQuery( '.wpsc-frm-gs-ps' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_gs_page_settings();
}
);
}
/**
* Reset page settings
*/
function wpsc_reset_gs_page_settings(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_gs_page_settings', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_gs_page_settings();
}
);
}
/**
* Get category settings
*/
function wpsc_get_ticket_categories(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.ticket-categories, .wpsc-humbargar-menu-item.ticket-categories' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.ticket_categories );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=ticket-categories' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ticket_categories' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get working hrs settings
*/
function wpsc_get_working_hrs_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.working-hrs, .wpsc-humbargar-menu-item.working-hrs' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.working_hrs );
if (supportcandy.current_section !== 'working-hrs') {
supportcandy.current_section = 'working-hrs';
supportcandy.current_tab = 'working-hrs';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_working_hrs_settings',
tab: supportcandy.current_tab
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Get working hrs
*/
function wpsc_get_working_hrs() {
supportcandy.current_tab = 'working-hrs';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_working_hrs' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get working hrs
*/
function wpsc_set_working_hrs(el) {
var form = jQuery( 'form.wpsc-wh-settings' )[0];
var dataform = new FormData( form );
jQuery(el).text(supportcandy.translations.please_wait);
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_working_hrs();
}
);
}
/**
* Get holidays
*/
function wpsc_get_holidays() {
supportcandy.current_tab = 'holidays';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_holidays' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get company holiday actions
*/
function wpsc_get_company_holiday_actions(dateSelected, nonce) {
supportcandy.temp.dateSelected = dateSelected;
wpsc_show_modal();
var data = {
action: 'wpsc_get_company_holiday_actions',
dateSelected,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set company holiday actions
*/
function wpsc_set_company_holiday_actions(el) {
const form = jQuery( '.wpsc-frm-comp-holiday-actions' )[0];
const dataform = new FormData( form );
dataform.append( 'dateSelected', supportcandy.temp.dateSelected );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (response) {
jQuery.each(
supportcandy.temp.dateSelected,
function (index, value) {
if (response.action == 'add' && response.is_recurring == 1) {
jQuery( 'td' ).find( '[data-date=' + value + ']' ).css( { 'background-color': '#eb4d4b' } );
} else if (response.action == 'add' && response.is_recurring == 0) {
jQuery( 'td' ).find( '[data-date=' + value + ']' ).css( { 'background-color': '#f0932b' } );
} else {
jQuery( 'td' ).find( '[data-date=' + value + ']' ).css( 'background-color', 'unset' );
}
}
);
supportcandy.temp.holidayList = response.holidayList;
wpsc_close_modal();
}
);
}
/**
* Get working hrs exceptions
*/
function wpsc_get_wh_exceptions() {
supportcandy.current_tab = 'exceptions';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_wh_exceptions' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Add company holiday
*/
function wpsc_set_add_holiday(el) {
var title = jQuery( 'input[name=title]' ).val().trim();
if (title.length === 0) {
return;
}
var startDate = jQuery( 'input.start_date' ).val().trim();
if (startDate.length === 0) {
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-add-holiday' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_holidays();
}
);
}
/**
* Add company holiday
*/
function wpsc_set_edit_holiday(el) {
var title = jQuery( 'input[name=title]' ).val().trim();
if (title.length === 0) {
return;
}
var startDate = jQuery( 'input.start_date' ).val().trim();
if (startDate.length === 0) {
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-edit-holiday' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_holidays();
}
);
}
/**
* Add company holiday
*/
function wpsc_set_add_wh_exception(el) {
var title = jQuery( 'input[name=title]' ).val().trim();
if (title.length === 0) {
return;
}
var startDate = jQuery( 'input.exception_date' ).val().trim();
if (startDate.length === 0) {
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-add-exception' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_wh_exceptions();
}
);
}
/**
* Add company holiday
*/
function wpsc_set_edit_wh_exception(el) {
var title = jQuery( 'input[name=title]' ).val().trim();
if (title.length === 0) {
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-edit-exception' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_wh_exceptions();
}
);
}
/**
* Get working hrs settings
*/
function wpsc_get_wh_settings() {
supportcandy.current_tab = 'settings';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_wh_settings' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set working hrs setting
*/
function wpsc_set_wh_settings(el) {
var form = jQuery( '.wpsc-frm-wh-settings' )[0];
var dataform = new FormData( form );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_wh_settings();
}
);
}
/**
* Set working hrs setting
*/
function wpsc_reset_wh_settings(el, nonce) {
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_wh_settings', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_wh_settings();
}
);
}
/**
* Get appearence settings
*/
function wpsc_get_appearence_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.appearence, .wpsc-humbargar-menu-item.appearence' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.appearence );
if (supportcandy.current_section !== 'appearence') {
supportcandy.current_section = 'appearence';
supportcandy.current_tab = 'general';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_appearence_settings',
tab: supportcandy.current_tab
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Get general appearence settings
*/
function wpsc_get_ap_general() {
supportcandy.current_tab = 'general';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ap_general' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set general appearence settings
*/
function wpsc_set_ap_general(el) {
var form = jQuery( '.wpsc-frm-ap-general' )[0];
var dataform = new FormData( form );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ap_general();
}
);
}
/**
* Reset appearence general settings
*/
function wpsc_reset_ap_general(el, nonce) {
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ap_general', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_ap_general();
}
);
}
/**
* Get appearence ticket list settings
*/
function wpsc_get_ap_ticket_list() {
supportcandy.current_tab = 'ticket-list';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ap_ticket_list' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set appearence ticket list settings
*/
function wpsc_set_ap_ticket_list(el) {
var form = jQuery( '.wpsc-frm-ap-tl' )[0];
var dataform = new FormData( form );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ap_ticket_list();
}
);
}
/**
* Reset appearence ticket list settings
*/
function wpsc_reset_ap_ticket_list(el, nonce) {
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ap_ticket_list', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_ap_ticket_list();
}
);
}
/**
* Get appearence individual ticket settings
*/
function wpsc_get_ap_individual_ticket() {
supportcandy.current_tab = 'individual-ticket';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ap_individual_ticket' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set appearence individual ticket settings
*/
function wpsc_set_ap_individual_ticket(el) {
var form = jQuery( '.wpsc-frm-ap-it' )[0];
var dataform = new FormData( form );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ap_individual_ticket();
}
);
}
/**
* Reset appearence individual ticket settings
*/
function wpsc_reset_ap_individual_ticket(el, nonce) {
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ap_individual_ticket', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_ap_individual_ticket();
}
);
}
/**
* Get appearence modal popup settigns
*/
function wpsc_get_ap_modal_popup() {
supportcandy.current_tab = 'modal-popup';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ap_modal_popup' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set appearence modal settings
*/
function wpsc_set_ap_modal_popup(el) {
var form = jQuery( '.wpsc-frm-ap-modal' )[0];
var dataform = new FormData( form );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ap_modal_popup();
}
);
}
/**
* Reset appearence modal settings
*/
function wpsc_reset_ap_modal_popup(el, nonce) {
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ap_modal_popup', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_ap_modal_popup();
}
);
}
/**
* Get appearence agent collision settigns
*/
function wpsc_get_ap_agent_collision() {
supportcandy.current_tab = 'agent-collision';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ap_agent_collision' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set appearence agent collision settings
*/
function wpsc_set_ap_agent_collision(el) {
var form = jQuery( '.wpsc-frm-ap-agent-collision' )[0];
var dataform = new FormData( form );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ap_agent_collision();
}
);
}
/**
* Reset appearence agent collision settings
*/
function wpsc_reset_ap_agent_collision(el, nonce) {
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ap_agent_collision', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_ap_agent_collision();
}
);
}
/**
* Set add new category
*/
function wpsc_set_add_category(el) {
var form = jQuery( '.wpsc-frm-add-category' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_categories();
}
);
}
/**
* Get edit category modal
*/
function wpsc_get_edit_category(id, nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_category', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Update category
*/
function wpsc_set_edit_category(el) {
var form = jQuery( '.wpsc-frm-edit-category' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_categories();
}
);
}
/**
* Delete category modal
*/
function wpsc_get_delete_category(id, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
wpsc_show_modal();
var data = { action: 'wpsc_get_delete_category', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Delete category
*/
function wpsc_set_delete_category(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-delete-category' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_categories();
}
);
}
/**
* Get status settings
*/
function wpsc_get_ticket_statuses(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.ticket-statuses, .wpsc-humbargar-menu-item.ticket-statuses' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.ticket_statuses );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=ticket-statuses' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ticket_statuses' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set add new status
*/
function wpsc_set_add_status(el) {
var form = jQuery( '.wpsc-frm-add-status' )[0];
var dataform = new FormData( form );
if (dataform.get( 'name' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_statuses();
}
);
}
/**
* Get edit status modal
*/
function wpsc_get_edit_status(id, nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_status', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Update status
*/
function wpsc_set_edit_status(el) {
var form = jQuery( '.wpsc-frm-edit-status' )[0];
var dataform = new FormData( form );
if (dataform.get( 'name' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_statuses();
}
);
}
/**
* Delete status modal
*/
function wpsc_get_delete_status(id, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
wpsc_show_modal();
var data = { action: 'wpsc_get_delete_status', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Delete status
*/
function wpsc_set_delete_status(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-delete-status' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_statuses();
}
);
}
/**
* Get priority settings
*/
function wpsc_get_ticket_priorities(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.ticket-priorities, .wpsc-humbargar-menu-item.ticket-priorities' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.ticket_priorities );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=ticket-priorities' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ticket_priorities' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set add new priority
*/
function wpsc_set_add_priority(el) {
var form = jQuery( '.wpsc-frm-add-priority' )[0];
var dataform = new FormData( form );
if (dataform.get( 'name' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_priorities();
}
);
}
/**
* Get edit priority modal
*/
function wpsc_get_edit_priority(id, nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_priority', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Update an priority
*/
function wpsc_set_edit_priority(el) {
var form = jQuery( '.wpsc-frm-edit-priority' )[0];
var dataform = new FormData( form );
if (dataform.get( 'name' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_priorities();
}
);
}
/**
* Delete priority modal
*/
function wpsc_get_delete_priority(id, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
wpsc_show_modal();
var data = { action: 'wpsc_get_delete_priority', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Delete priority
*/
function wpsc_set_delete_priority(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-delete-priority' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_priorities();
}
);
}
/**
* Get ticket form fields
*/
function wpsc_get_tff(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.ticket-form-fields, .wpsc-humbargar-menu-item.ticket-form-fields' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.ticket_form_fields );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-form§ion=ticket-form-fields' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_tff' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set add new ticket form field
*/
function wpsc_set_add_new_tff(el) {
if ( ! jQuery( '#wpsc-select-ticket-form-field' ).val()) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.frm-add-new-ticket-form-field' )[0];
var dataform = new FormData( form );
dataform.append( 'visibility', JSON.stringify( wpsc_get_condition_json( 'visibility' ) ) );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_tff();
}
);
}
/**
* Get edit ticket form field modal
*/
function wpsc_get_edit_tff(id, nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_tff', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Update ticket form field
*/
function wpsc_set_edit_tff(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.frm-edit-ticket-form-field' )[0];
var dataform = new FormData( form );
dataform.append( 'visibility', JSON.stringify( wpsc_get_condition_json( 'visibility' ) ) );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_tff();
}
);
}
/**
* Delete ticket form field
*/
function wpsc_delete_tff(id, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
var data = { action: 'wpsc_delete_tff', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_tff();
}
);
}
/**
* Get ticket fields
*/
function wpsc_get_ticket_fields(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.ticket-fields, .wpsc-humbargar-menu-item.ticket-fields' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.ticket_fields );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-form§ion=ticket-fields' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ticket_fields' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get customer fields
*/
function wpsc_get_customer_fields(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.customer-fields, .wpsc-humbargar-menu-item.customer-fields' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.customer_fields );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-form§ion=customer-fields' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_customer_fields' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get agent only fields
*/
function wpsc_get_agent_only_fields(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.agent-only-fields, .wpsc-humbargar-menu-item.agent-only-fields' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.agent_only_fields );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-form§ion=agent-only-fields' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agent_only_fields' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get add new ticket field
*/
function wpsc_get_add_new_custom_field(field, nonce) {
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_get_add_new_custom_field', field, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
}
);
}
/**
* Get edit ticket field modal
*/
function wpsc_get_edit_custom_field(id, nonce) {
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = {
action: 'wpsc_get_edit_custom_field',
cf_id: id,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
}
);
}
/**
* Submit delete an ticket form field
*/
function wpsc_delete_custom_field(id, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
var data = {
action: 'wpsc_delete_custom_field',
cf_id: id,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
jQuery( '.wpsc-setting-nav.active' ).trigger( 'click' );
}
);
}
/**
* Get agent ticket list settings
*/
function wpsc_get_agent_tl_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.agent-ticket-list, .wpsc-humbargar-menu-item.agent-ticket-list' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.agent_ticket_list );
if (supportcandy.current_section !== 'agent-ticket-list') {
supportcandy.current_section = 'agent-ticket-list';
supportcandy.current_tab = 'list-items';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_agent_tl_settings',
tab: supportcandy.current_tab
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Get customer ticket list
*/
function wpsc_get_customer_tl_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.customer-ticket-list, .wpsc-humbargar-menu-item.customer-ticket-list' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.customer_ticket_list );
if (supportcandy.current_section !== 'customer-ticket-list') {
supportcandy.current_section = 'customer-ticket-list';
supportcandy.current_tab = 'list-items';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_customer_tl_settings',
tab: supportcandy.current_tab
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Get ticket list more settings
*/
function wpsc_get_tl_more_settigns(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.more-settings, .wpsc-humbargar-menu-item.more-settings' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.more_settings );
if (supportcandy.current_section !== 'more-settings') {
supportcandy.current_section = 'more-settings';
supportcandy.current_tab = 'agent-view';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=more-settings' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_tl_more_settigns' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Get agent ticket list items
*/
function wpsc_get_agent_tl_items() {
supportcandy.current_tab = 'list-items';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agent_tl_items' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set add new agent list items
*/
function wpsc_set_add_agent_tl_item(el) {
var form = jQuery( '.frm-add-agent-tl-items' )[0];
var dataform = new FormData( form );
var cf_id = dataform.getAll( 'cf_id[]' );
if ( ! cf_id.length ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_agent_tl_items();
}
);
}
/**
* Set delete agent ticket list item
*/
function wpsc_delete_agent_tl_item(slug, nonce) {
if (confirm( supportcandy.translations.confirm )) {
var data = {
action: 'wpsc_delete_agent_tl_item',
slug: slug,
_ajax_nonce: nonce
};
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( slug ).text( supportcandy.translations.please_wait );
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_agent_tl_items();
}
);
} else {
return false;
}
}
/**
* Get agent filter items
*/
function wpsc_get_agent_filter_items() {
supportcandy.current_tab = 'filter-items';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agent_filter_items' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set add new agent list items
*/
function wpsc_set_add_atl_filter_item(el) {
var form = jQuery( '.frm-add-agent-tl-filter-items' )[0];
var dataform = new FormData( form );
var cf_id = dataform.getAll( 'agent-tl-filter-id[]' );
if ( ! cf_id.length ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_agent_filter_items();
}
);
}
/**
* Get delete agent ticket list item
*
* @param {*} slug
*/
function wpsc_delete_atl_filter_item(slug, nonce) {
if (confirm( supportcandy.translations.confirm )) {
var data = {
action: 'wpsc_delete_atl_filter_item',
slug: slug,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_agent_filter_items();
}
);
}
}
/**
* Get agent default filters
*/
function wpsc_get_atl_default_filters() {
supportcandy.current_tab = 'default-filters';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_atl_default_filters' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Add agent default filter
*/
function wpsc_get_add_atl_default_filter() {
wpsc_show_modal();
var data = { action: 'wpsc_get_add_atl_default_filter' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
jQuery( '.wpsc-form-filter-container' ).append( jQuery( '.wpsc-form-filter-snippet' ).html() );
jQuery( '.wpsc-form-filter-container select' ).selectWoo();
wpsc_show_modal_inner_container();
}
);
}
/**
* Set add agent default filters
*/
function wpsc_set_add_atl_default_filter(el) {
var label = jQuery( '#wpsc-atl-df-label' ).val().trim();
if ( ! label) {
alert( supportcandy.translations.req_fields_missing );
return;
}
var filters = wpsc_get_condition_json( 'default_filters' );
if ( filters.length === 0 || ( filters.length === 1 && filters[0].length === 0 ) ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-add-atl-default-filter' )[0];
var dataform = new FormData( form );
dataform.append( 'filters', JSON.stringify( filters ) );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_atl_default_filters();
}
);
}
/**
* Get edit agent defualt filter
*/
function wpsc_get_edit_atl_default_filter(slug, nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_atl_default_filter', slug, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
wpsc_show_modal_inner_container();
}
);
}
/**
* Set edit agent default filter
*/
function wpsc_set_edit_atl_default_filter(el, flag) {
var label = jQuery( '#wpsc-atl-df-label' ).val().trim();
if ( ! label ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
var form = jQuery( '.wpsc-frm-edit-atl-default-filter' )[0];
var dataform = new FormData( form );
if ( flag ) {
var filters = wpsc_get_condition_json( 'default_filters' );
if ( filters.length === 0 || ( filters.length === 1 && filters[0].length === 0 ) ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
dataform.append( 'filters', JSON.stringify( filters ) );
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_atl_default_filters();
}
);
}
/**
* Delete agent default filter
*/
function wpsc_delete_atl_default_filter(slug, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_delete_atl_default_filter', slug, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_atl_default_filters();
}
);
}
/**
* Get customer ticket list items
*/
function wpsc_get_customer_tl_items() {
supportcandy.current_tab = 'list-items';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_customer_tl_items' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get customer default filters
*/
function wpsc_get_ctl_default_filters() {
supportcandy.current_tab = 'default-filters';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ctl_default_filters' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Add customer default filter
*/
function wpsc_get_add_ctl_default_filter() {
wpsc_show_modal();
var data = { action: 'wpsc_get_add_ctl_default_filter' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
jQuery( '.wpsc-form-filter-container' ).append( jQuery( '.wpsc-form-filter-snippet' ).html() );
jQuery( '.wpsc-form-filter-container select' ).selectWoo();
wpsc_show_modal_inner_container();
}
);
}
/**
* Set add customer default filters
*/
function wpsc_set_add_ctl_default_filter(el) {
var label = jQuery( '#wpsc-ctl-df-label' ).val().trim();
if ( ! label) {
alert( supportcandy.translations.req_fields_missing );
return;
}
var filters = wpsc_get_condition_json( 'default_filters' );
if ( filters.length === 0 || ( filters.length === 1 && filters[0].length === 0 ) ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-add-ctl-default-filter' )[0];
var dataform = new FormData( form );
dataform.append( 'filters', JSON.stringify( filters ) );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ctl_default_filters();
}
);
}
/**
* Get edit customer defualt filter
*/
function wpsc_get_edit_ctl_default_filter(slug, nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_ctl_default_filter', slug, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
wpsc_show_modal_inner_container();
}
);
}
/**
* Set edit customer default filter
*/
function wpsc_set_edit_ctl_default_filter(el, flag) {
var label = jQuery( '#wpsc-ctl-df-label' ).val().trim();
if ( ! label) {
alert( supportcandy.translations.req_fields_missing );
return;
}
var form = jQuery( '.wpsc-frm-edit-ctl-default-filter' )[0];
var dataform = new FormData( form );
if ( flag ) {
var filters = wpsc_get_condition_json( 'default_filters' );
if ( filters.length === 0 || ( filters.length === 1 && filters[0].length === 0 ) ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
dataform.append( 'filters', JSON.stringify( filters ) );
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ctl_default_filters();
}
);
}
/**
* Delete customer default filter
*/
function wpsc_delete_ctl_default_filter(slug, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_delete_ctl_default_filter', slug, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_ctl_default_filters();
}
);
}
/**
* Set add new customer list items
*/
function wpsc_set_add_customer_tl_item(el) {
var form = jQuery( '.frm-add-customer-tl-items' )[0];
var dataform = new FormData( form );
var cf_id = dataform.getAll( 'cf_id[]' );
if ( ! cf_id.length ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_customer_tl_items();
}
);
}
/**
* Set delete customer ticket list item
*/
function wpsc_delete_customer_tl_item(slug, nonce) {
if (confirm( supportcandy.translations.confirm )) {
var data = {
action: 'wpsc_delete_customer_tl_item',
slug: slug,
_ajax_nonce: nonce
};
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( slug ).text( supportcandy.translations.please_wait );
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_customer_tl_items();
}
);
} else {
return false;
}
}
/**
* Get customer filter items
*/
function wpsc_get_customer_filter_items() {
supportcandy.current_tab = 'filter-items';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_customer_filter_items' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get add customer ticket list filter items modal UI
*/
function wpsc_get_add_ctl_filter_item() {
wpsc_show_modal();
var data = { action: 'wpsc_get_add_ctl_filter_item' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set add new customer list items
*/
function wpsc_set_add_ctl_filter_item(el) {
var form = jQuery( '.frm-add-customer-tl-filter-items' )[0];
var dataform = new FormData( form );
var cf_id = dataform.getAll( 'customer-tl-filter-id[]' );
if ( ! cf_id.length ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_customer_filter_items();
}
);
}
/**
* Get delete customer ticket list item
*
* @param {*} slug
*/
function wpsc_delete_ctl_filter_item(slug, nonce) {
if (confirm( supportcandy.translations.confirm )) {
var data = {
action: 'wpsc_delete_ctl_filter_item',
slug: slug,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_customer_filter_items();
}
);
}
}
/**
* Get Thank You Page Settings
*/
function wpsc_get_gs_thankyou() {
supportcandy.current_tab = 'thank-you-page';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_gs_thankyou' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Reset Thankyou page settings
*/
function wpsc_reset_gs_thankyou(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_gs_thankyou', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_gs_thankyou();
}
);
}
/**
* Set Thankyou Page Settings
*/
function wpsc_set_gs_thankyou(el) {
var form = jQuery( '.wpsc-frm-gs-thankyoupage' )[0];
var dataform = new FormData( form );
var is_tinymce = (typeof tinyMCE !== "undefined") && tinyMCE.get('wpsc-html-agent') && !tinyMCE.get('wpsc-html-agent').isHidden();
var description = is_tinymce ? tinyMCE.get('wpsc-html-agent').getContent().trim() : jQuery( '#wpsc-html-agent' ).val();
dataform.append( 'html-agent', description );
var is_tinymce = (typeof tinyMCE !== "undefined") && tinyMCE.get('wpsc-html-customer') && !tinyMCE.get('wpsc-html-customer').isHidden();
description = is_tinymce ? tinyMCE.get('wpsc-html-customer').getContent().trim() : jQuery( '#wpsc-html-customer' ).val();
dataform.append( 'html-customer', description );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_gs_thankyou();
}
);
}
/**
* File attachment settings
*/
function wpsc_get_gs_file_attachments() {
supportcandy.current_tab = 'file-attachments';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_gs_file_attachments' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save page settings
*/
function wpsc_set_gs_file_attachments(el) {
var form = jQuery( '.wpsc-frm-gs-fa' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_gs_file_attachments();
}
);
}
/**
* Reset file attachments
*/
function wpsc_reset_gs_file_attachments(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_gs_file_attachments', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_gs_file_attachments();
}
);
}
/**
* Get email notifications general setting
*/
function wpsc_get_en_general_setting(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.general-settings, .wpsc-humbargar-menu-item.general-settings' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.general_settings );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-email-notifications§ion=general-settings' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_en_general_setting' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save email notification general settings
*/
function wpsc_set_en_general(el) {
var form = jQuery( '.wpsc-frm-en-general' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_en_general_setting();
}
);
}
/**
* Reset email notification general settings
*/
function wpsc_reset_en_general(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_en_general' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_en_general_setting();
}
);
}
/**
* Get ticket notifications setting
*/
function wpsc_get_ticket_notifications(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.ticket-notifications, .wpsc-humbargar-menu-item.ticket-notifications' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.ticket_notifications );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-email-notifications§ion=ticket-notifications' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ticket_notifications' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set add ticket notification
*/
function wpsc_en_set_add_ticket_notification(el) {
var title = jQuery( el ).closest( '.modal' ).find( 'input[name=title]' ).val().trim();
if ( ! title) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-add-en' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (response) {
wpsc_close_modal();
wpsc_en_get_edit_ticket_notification( response.index, response.nonce );
}
);
}
/**
* Get edit email notification
*
* @param {int} id
*/
function wpsc_en_get_edit_ticket_notification(template_id, nonce) {
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_en_get_edit_ticket_notification', template_id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
jQuery( '.wpsc-setting-section-body' ).html( res );
}
);
}
/**
* Set edit email notification
*/
function wpsc_en_set_edit_ticket_notification() {
var form = jQuery( '.wpsc-frm-edit-en' )[0];
var dataform = new FormData( form );
var title = dataform.get( 'title' ).trim();
if ( ! title) {
alert( supportcandy.translations.req_fields_missing );
return;
}
var subject = dataform.get( 'subject' ).trim();
if ( ! subject) {
alert( supportcandy.translations.req_fields_missing );
return;
}
var is_tinymce = (typeof tinyMCE != "undefined") && tinyMCE.activeEditor && ! tinyMCE.activeEditor.isHidden();
var body = is_tinymce ? tinyMCE.get( 'wpsc-en-body' ).getContent().trim() : dataform.get( 'body' ).trim();
dataform.append( 'body', body );
if ( ! body) {
alert( supportcandy.translations.req_fields_missing );
return;
}
// to.
var toGeneral = dataform.getAll( 'to[general-recipients][]' );
var toRoles = dataform.getAll( 'to[agent-roles][]' );
var toCustom = dataform.get( 'to[custom]' ).trim();
if ( ! (toGeneral.length || toRoles.length || toCustom)) {
alert( supportcandy.translations.req_fields_missing );
return;
}
dataform.append( 'conditions', JSON.stringify( wpsc_get_condition_json( 'conditions' ) ) );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ticket_notifications();
}
);
}
/**
* Get clone ticket notification
*
* @param {INT} template_id
*/
function wpsc_en_get_clone_ticket_notification(template_id, nonce) {
wpsc_show_modal();
var data = {
action: 'wpsc_en_get_clone_ticket_notification',
template_id,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
wpsc_show_modal_inner_container();
}
);
}
/**
* Set clone ticket notification
*/
function wpsc_en_set_clone_ticket_notification(el) {
var form = jQuery( '.wpsc-en-add-clone' )[0];
var dataform = new FormData( form );
if (dataform.get( 'title' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (response) {
wpsc_close_modal();
wpsc_en_get_edit_ticket_notification( response.index, response.nonce );
}
);
}
/**
* Disable ticket notification
*/
function wpsc_en_enable_disable_template(template_id, status, nonce) {
var data = {
action: 'wpsc_en_enable_disable_template',
template_id,
status,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_ticket_notifications();
}
);
}
/**
* Delete email notification
*
* @param {int} template_id
*/
function wpsc_en_delete_ticket_notification(template_id, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
var data = {
action: 'wpsc_en_delete_ticket_notification',
template_id,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_ticket_notifications();
}
);
}
/**
* Get miscellaneous settings
*
* @param {*} is_humbargar
*/
function wpsc_get_miscellaneous_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.miscellaneous-settings, .wpsc-humbargar-menu-item.miscellaneous-settings' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.miscellaneous_settings );
if (supportcandy.current_section !== 'miscellaneous-settings') {
supportcandy.current_section = 'miscellaneous-settings';
supportcandy.current_tab = 'term-and-conditions';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=miscellaneous-settings' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_miscellaneous_settings' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Get ticket widget
*/
function wpsc_get_ticket_widget(is_humbargar) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.ticket-widgets, .wpsc-humbargar-menu-item.ticket-widgets' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.ticket_widget );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=ticket-widgets' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ticket_widget' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get Terms and conditions settings
*/
function wpsc_get_ms_term_and_conditions() {
supportcandy.current_tab = 'term-and-conditions';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ms_term_and_conditions' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get agent view settings
*/
function wpsc_tl_ms_get_agent_view() {
supportcandy.current_tab = 'agent-view';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_tl_ms_get_agent_view' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save terms and conditions
*
* @param {*} el
*/
function wpsc_set_ms_term_and_conditions(el) {
var form = jQuery( '.wpsc-frm-ms-tandc' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
var is_tinymce_ct = (typeof tinyMCE != "undefined") && tinyMCE.get('tandc-text') && ! tinyMCE.get('tandc-text').isHidden();
if (is_tinymce_ct) {
var description = tinyMCE.get('tandc-text').getContent().trim();
} else {
var description = jQuery( '#tandc-text' ).val();
}
dataform.append( 'tandc-text', description );
var is_tinymce_reg = (typeof tinyMCE != "undefined") && tinyMCE.get('tandc-text-reg-user') && ! tinyMCE.get('tandc-text-reg-user').isHidden();
if (is_tinymce_reg) {
var description = tinyMCE.get('tandc-text-reg-user').getContent().trim();
} else {
var description = jQuery( '#tandc-text-reg-user' ).val();
}
dataform.append( 'tandc-text-reg-user', description );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ms_term_and_conditions();
}
);
}
/**
* Sort ticket widget
*/
function wpsc_set_tw_load_order(slugs, nonce) {
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_set_tw_load_order', slugs, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_ticket_widget();
}
);
}
/**
* Ticket widget status
*/
function wpsc_get_tw_ticket_status() {
wpsc_show_modal();
var data = { action: 'wpsc_get_tw_ticket_status' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set ticket widget status
*/
function wpsc_set_tw_ticket_status(el) {
var form = jQuery( '.wpsc-frm-edit-ticket-status' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
}
);
}
/**
* Set agent view settings
*
* @param {*} el
*/
function wpsc_tl_ms_set_agent_view(el) {
var form = jQuery( '.wpsc-frm-tl-ms-agent-view' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_tl_ms_get_agent_view();
}
);
}
/**
* Reset terms and conditions
*
* @param {*} el
*/
function wpsc_reset_ms_term_and_conditions(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ms_term_and_conditions', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_ms_term_and_conditions();
}
);
}
/**
* Get ticket widget raised by
*/
function wpsc_get_tw_raised_by() {
wpsc_show_modal();
var data = { action: 'wpsc_get_tw_raised_by' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Reset agent view settings
*
* @param {*} el
*/
function wpsc_tl_ms_reset_agent_view(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_tl_ms_reset_agent_view', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_tl_ms_get_agent_view();
}
);
}
/**
* Get reCaptcha settings
*/
function wpsc_get_ms_recaptcha() {
supportcandy.current_tab = 'recaptcha';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ms_recaptcha' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set ticket widget raised by
*/
function wpsc_set_tw_raised_by(el) {
var form = jQuery( '.wpsc-frm-edit-ticket-raised-by' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
}
);
}
/**
* Get customer view settings
*/
function wpsc_tl_ms_get_customer_view() {
supportcandy.current_tab = 'customer-view';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_tl_ms_get_customer_view' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save reCaptcha
*
* @param {*} el
*/
function wpsc_set_ms_recaptcha(el) {
var form = jQuery( '.wpsc-frm-ms-recaptcha' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ms_recaptcha();
}
);
}
/**
* Get ticket widget ticket info
*/
function wpsc_get_tw_ticket_info() {
wpsc_show_modal();
var data = { action: 'wpsc_get_tw_ticket_info' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Add new option snippet
*/
function wpsc_get_add_new_option() {
jQuery( '.wpsc-options-container' ).append( jQuery( '.wpsc-add-option' ).html() );
jQuery( '.wpsc-options-container' ).children().last().find( '.wpsc-add-option-container input:first' ).focus();
}
/**
* Add new option for custom field
*/
function wpsc_add_new_option(el, nonce) {
var submitBtn = jQuery( el );
var inputField = jQuery( el ).parent().find( 'input' ).first();
var name = inputField.val().trim();
if ( ! name) {
return;
}
submitBtn.attr( 'disabled', true );
inputField.attr( 'disabled', true );
submitBtn.html( supportcandy.inline_loader );
var data = { action: 'wpsc_add_new_option', name, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
submitBtn.closest( '.wpsc-option-item' ).find( '.wpsc-option-listing-container .text' ).text( response.name );
submitBtn.closest( '.wpsc-option-item' ).append( '<input type="hidden" class="option_id" name="options[]" value="' + response.id + '">' );
submitBtn.parent().hide();
submitBtn.closest( '.content' ).find( '.wpsc-option-listing-container' ).show();
wpsc_change_def_val_option_single();
}
);
}
/**
* Set ticket widget ticket info
*/
function wpsc_set_tw_ticket_info(el) {
var form = jQuery( '.wpsc-frm-edit-ticket-info' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
}
);
}
/**
* Reset reCaptcha
*
* @param {*} el
*/
function wpsc_reset_ms_recaptcha(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ms_recaptcha', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_ms_recaptcha();
}
);
}
/**
* Set customer view settings
*
* @param {*} el
*/
function wpsc_tl_ms_set_customer_view(el) {
var form = jQuery( '.wpsc-frm-tl-ms-customer-view' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_tl_ms_get_customer_view();
}
);
}
/**
* Get ticket widget agents
*/
function wpsc_get_tw_agents() {
wpsc_show_modal();
var data = { action: 'wpsc_get_tw_agents' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Reset customer view settings
*
* @param {*} el
*/
function wpsc_tl_ms_reset_customer_view(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_tl_ms_reset_customer_view', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_tl_ms_get_customer_view();
}
);
}
/**
* Set ticket widget agents
*/
function wpsc_set_tw_agents(el) {
var form = jQuery( '.wpsc-frm-edit-agents' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
}
);
}
/**
* Get ticket widget ticket fields
*/
function wpsc_get_tw_ticket_fields() {
wpsc_show_modal();
var data = { action: 'wpsc_get_tw_ticket_fields' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Load edit option view
*/
function wpsc_edit_option(el) {
var editBtn = jQuery( el );
var text = editBtn.closest( '.wpsc-option-listing-container' ).find( '.text' ).text();
editBtn.closest( '.content' ).find( '.edit-option-text' ).val( text );
editBtn.closest( '.wpsc-option-listing-container' ).hide();
editBtn.closest( '.content' ).find( '.wpsc-edit-option-container' ).show();
}
/**
* Update option
*/
function wpsc_set_edit_option(el, nonce) {
var submitBtn = jQuery( el );
var inputField = jQuery( el ).parent().find( 'input' ).first();
var option_id = submitBtn.closest( '.wpsc-option-item' ).find( '.option_id' ).val().trim();
if ( ! option_id) {
return;
}
var name = inputField.val().trim();
if ( ! name) {
return;
}
submitBtn.attr( 'disabled', true );
inputField.attr( 'disabled', true );
var submitHtml = submitBtn.html();
submitBtn.html( supportcandy.inline_loader );
var data = {
action: 'wpsc_set_edit_option',
id: option_id,
name,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
submitBtn.closest( '.wpsc-option-item' ).find( '.wpsc-option-listing-container .text' ).text( response.name );
submitBtn.attr( 'disabled', false );
inputField.attr( 'disabled', false );
submitBtn.html( submitHtml );
submitBtn.parent().hide();
submitBtn.closest( '.content' ).find( '.wpsc-option-listing-container' ).show();
wpsc_change_def_val_option_single();
}
);
}
/**
* Set ticket widget ticket fields
*/
function wpsc_set_tw_ticket_fields(el) {
var form = jQuery( '.wpsc-frm-edit-ticket-fields' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
}
);
}
/**
* Get gdpr settings
*/
function wpsc_get_ms_gdpr() {
supportcandy.current_tab = 'gdpr';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ms_gdpr' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get advanced settings of tl more settings
*/
function wpsc_tl_ms_get_advanced() {
supportcandy.current_tab = 'advanced';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-ticket-list§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_tl_ms_get_advanced' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save gdpr
*
* @param {*} el
*/
function wpsc_set_ms_gdpr(el) {
var form = jQuery( '.wpsc-frm-ms-gdpr' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
var is_tinymce_ct = (typeof tinyMCE != "undefined") && tinyMCE.get('gdpr-text') && ! tinyMCE.get('gdpr-text').isHidden();
if (is_tinymce_ct) {
var description = tinyMCE.get('gdpr-text').getContent().trim();
} else {
var description = jQuery( '#gdpr-text' ).val();
}
dataform.append( 'gdpr-text', description );
var is_tinymce_reg = (typeof tinyMCE != "undefined") && tinyMCE.get('gdpr-text-reg-user') && ! tinyMCE.get('gdpr-text-reg-user').isHidden();
if (is_tinymce_reg) {
var description = tinyMCE.get('gdpr-text-reg-user').getContent().trim();
} else {
var description = jQuery( '#gdpr-text-reg-user' ).val();
}
dataform.append( 'gdpr-text-reg-user', description );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ms_gdpr();
}
);
}
/**
* Set advanced settings of tl more settings
*
* @param {*} el
*/
function wpsc_tl_ms_set_advanced(el) {
var form = jQuery( '.wpsc-frm-advanced-settings' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_tl_ms_get_advanced();
}
);
}
/**
* Get ticket widget agentOnly fields
*/
function wpsc_get_tw_agentonly_fields() {
wpsc_show_modal();
var data = { action: 'wpsc_get_tw_agentonly_fields' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Reset gdpr
*
* @param {*} el
*/
function wpsc_reset_ms_gdpr(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ms_gdpr', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_ms_gdpr();
}
);
}
/**
* Reset advanced settings of tl more settings
*
* @param {*} el
*/
function wpsc_tl_ms_reset_advanced(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_tl_ms_reset_advanced', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_tl_ms_get_advanced();
}
);
}
/**
* Get advanced miscellaneous settings
*/
function wpsc_get_ms_advanced() {
supportcandy.current_tab = 'advanced';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ms_advanced' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set ticket widget agentOnly fields
*/
function wpsc_set_tw_agentonly_fields(el) {
var form = jQuery( '.wpsc-frm-edit-agentonly-fields' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
}
);
}
/**
* Get ticket widget additional recipients
*/
function wpsc_get_tw_additional_recipients() {
wpsc_show_modal();
var data = { action: 'wpsc_get_tw_additional_recipients' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Save advanced miscellaneous settings
*
* @param {*} el
*/
function wpsc_set_ms_advanced(el) {
var form = jQuery( '.wpsc-frm-ms-advanced' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_ms_advanced();
}
);
}
/**
* Set ticket widget additional recipients
*/
function wpsc_set_tw_additional_recipients(el) {
var form = jQuery( '.wpsc-frm-edit-additional-recipients' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
}
);
}
/**
* Reset advanced miscellaneous settings
*
* @param {*} el
*/
function wpsc_reset_ms_advanced(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ms_advanced', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_ms_advanced();
}
);
}
/**
* Cancel edit
*/
function wpsc_edit_option_cancel(el) {
var cancelBtn = jQuery( el );
cancelBtn.closest( '.wpsc-edit-option-container' ).hide();
cancelBtn.closest( '.content' ).find( '.wpsc-option-listing-container' ).show();
}
/**
* Remove an item
*/
function wpsc_remove_option_item(el) {
jQuery( el ).closest( '.wpsc-option-item' ).remove();
wpsc_change_def_val_option_single();
}
/**
* Change default value options
*/
function wpsc_change_def_val_option_single() {
var options = [];
jQuery( '.wpsc-options-container .option_id' ).each(
function (index, el) {
var key = jQuery( el ).val().trim();
var value = jQuery( el ).closest( '.wpsc-option-item' ).find( '.wpsc-option-listing-container .text' ).text();
options.push( { key, value } );
}
);
var optionStr = '<option value=""></option>';
jQuery( options ).each(
function (index, el) {
optionStr += '<option value="' + el.key + '">' + el.value + '</option>';
}
);
var fieldType = jQuery( '#wpsc-select-ticket-field' ).val();
var optionSingleTypes = ['cf_single_select', 'cf_radio_button'];
if (jQuery.inArray( fieldType, optionSingleTypes ) != -1) {
jQuery( '#wpsc-default-val-option-single' ).html( optionStr );
jQuery( '#wpsc-default-val-option-single' ).selectWoo();
}
var optionMultiTypes = ['cf_multi_select', 'cf_checkbox'];
if (jQuery.inArray( fieldType, optionMultiTypes ) != -1) {
var preValue = jQuery( '#wpsc-default-val-option-multi' ).val();
jQuery( '#wpsc-default-val-option-multi' ).html( optionStr );
jQuery( '#wpsc-default-val-option-multi' ).selectWoo();
if (preValue) {
jQuery( '#wpsc-default-val-option-multi' ).val( preValue );
jQuery( '#wpsc-default-val-option-multi' ).trigger( 'change' );
}
}
}
/**
* Get rich text settings
*/
function wpsc_get_rich_text_editor(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.rich-text-editor, .wpsc-humbargar-menu-item.rich-text-editor' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.rich_text_editor );
if (supportcandy.current_section !== 'rich-text-editor') {
supportcandy.current_section = 'rich-text-editor';
supportcandy.current_tab = 'agent';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_rich_text_editor',
tab: supportcandy.current_tab
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Load agent tab ui
*/
function wpsc_get_te_agent() {
supportcandy.current_tab = 'agent';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
const data = { action: 'wpsc_get_te_agent' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save agent settings
*/
function wpsc_set_te_agent(el) {
const form = jQuery( '.wpsc-frm-te-agent' )[0];
const dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_te_agent();
}
);
}
/**
* Reset agent settings
*/
function wpsc_reset_te_agent(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
const data = { action: 'wpsc_reset_te_agent', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_te_agent();
}
);
}
/**
* Load registered user tab ui
*/
function wpsc_get_te_registered_user() {
supportcandy.current_tab = 'registered-user';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
const data = { action: 'wpsc_get_te_registered_user' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save registered user settings
*/
function wpsc_set_te_registered_user(el) {
const form = jQuery( '.wpsc-frm-te-registered-user' )[0];
const dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_te_registered_user();
}
);
}
/**
* Reset registered user settings
*/
function wpsc_reset_te_registered_user(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
const data = { action: 'wpsc_reset_te_registered_user', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_te_registered_user();
}
);
}
/**
* Load guest user tab ui
*/
function wpsc_get_te_guest_user() {
supportcandy.current_tab = 'guest-user';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
const data = { action: 'wpsc_get_te_guest_user' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save guest user settings
*/
function wpsc_set_te_guest_user(el) {
const form = jQuery( '.wpsc-frm-te-guest-user' )[0];
const dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_te_guest_user();
}
);
}
/**
* Reset guest user settings
*/
function wpsc_reset_te_guest_user(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
const data = { action: 'wpsc_reset_te_guest_user', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_te_guest_user();
}
);
}
/**
* Load advanced tab ui
*/
function wpsc_get_te_advanced() {
supportcandy.current_tab = 'advanced';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
const data = { action: 'wpsc_get_te_advanced' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save advanced settings
*/
function wpsc_set_te_advanced(el) {
const form = jQuery( '.wpsc-frm-te-advanced' )[0];
const dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_te_advanced();
}
);
}
/**
* Reset advanced settings
*/
function wpsc_reset_te_advanced(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
const data = { action: 'wpsc_reset_te_advanced', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_te_advanced();
}
);
}
/**
* Get agent working hrs settings
*/
function wpsc_get_agents_working_hrs(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.working-hrs, .wpsc-humbargar-menu-item.working-hrs' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.working_hrs );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-support-agents§ion=working-hrs' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agents_working_hrs' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
wpsc_get_agents_wh_hrs();
}
);
}
/**
* Get working hrs of given agent id
*/
function wpsc_get_agents_wh_hrs() {
jQuery("button.tab.exceptions").removeClass("active");
jQuery("button.tab.working-hrs").addClass("active");
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_get_agents_wh_hrs",
agent_id: supportcandy.temp.agent_id,
_ajax_nonce: supportcandy.nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
});
}
/**
* Get agent working hrs exceptions
*/
function wpsc_get_agents_wh_exceptions() {
jQuery("button.tab.working-hrs").removeClass("active");
jQuery("button.tab.exceptions").addClass("active");
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_get_agents_wh_exceptions",
agent_id: supportcandy.temp.agent_id,
_ajax_nonce: supportcandy.nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
});
}
/**
* Get agent working hrs settings
*/
function wpsc_get_agent_working_hrs(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.working-hrs, .wpsc-humbargar-menu-item.working-hrs' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.working_hrs );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-support-agents§ion=working-hrs' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agent_working_hrs' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
window.location.reload();
}
);
}
/**
* Get all agent leaves
*/
function wpsc_get_agent_leaves(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.leaves, .wpsc-humbargar-menu-item.leaves' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.leaves );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-support-agents§ion=leaves' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_agent_leaves' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get add agent leaves
*/
function wpsc_get_add_agent_leaves(dateSelected, _ajax_nonce) {
supportcandy.temp.dateSelected = dateSelected;
wpsc_show_modal();
var data = {
action: 'wpsc_get_add_agent_leaves',
dateSelected,
_ajax_nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set add agent leaves
*/
function wpsc_set_add_agent_leaves(el) {
const form = jQuery( '.wpsc-frm-agent-holiday-actions' )[0];
const dataform = new FormData( form );
var agents = dataform.getAll( 'agents[]' );
if ( ! (agents.length)) {
alert( supportcandy.translations.req_fields_missing );
return;
}
dataform.append( 'dateSelected', supportcandy.temp.dateSelected );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (response) {
calendar.refetchEvents();
wpsc_close_modal();
}
);
}
/**
* Delete agent leave
*/
function wpsc_delete_agent_leave(id, nonce) {
var flag = confirm( supportcandy.translations.deleteLeaveConfirmation );
if ( ! flag) {
return;
}
var data = { action: 'wpsc_delete_agent_leave', holidayId: id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
calendar.refetchEvents();
}
);
}
/**
* User registration otp email template
*/
function wpsc_get_en_user_reg_otp(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.registration-otp, .wpsc-humbargar-menu-item.registration-otp' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.registration_otp );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-email-notifications§ion=registration-otp' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_en_user_reg_otp' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set user registration otp email template
*/
function wpsc_set_en_user_reg_otp(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-en-user-reg-otp' )[0];
var dataform = new FormData( form );
if (dataform.get( 'editor' ) == 'html') {
dataform.append( 'body', tinyMCE.get( 'wpsc-en-body' ).getContent() );
}
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_en_user_reg_otp();
}
);
}
/**
* Reset user registration otp email template
*/
function wpsc_reset_en_user_reg_otp(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
const data = { action: 'wpsc_reset_en_user_reg_otp', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_en_user_reg_otp();
}
);
}
/**
* Get guest login otp email template
*
* @param {boolean} is_humbargar
*/
function wpsc_get_en_guest_login_otp(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.guest-login-otp, .wpsc-humbargar-menu-item.guest-login-otp' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.registration_otp );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-email-notifications§ion=guest-login-otp' );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_en_guest_login_otp' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set guest login otp email template
*/
function wpsc_set_en_guest_login_otp(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.wpsc-frm-en-guest-login-otp' )[0];
var dataform = new FormData( form );
if (dataform.get( 'editor' ) == 'html') {
dataform.append( 'body', tinyMCE.get( 'wpsc-en-body' ).getContent() );
}
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_en_guest_login_otp();
}
);
}
/**
* Reset guest login otp email template
*/
function wpsc_reset_en_guest_login_otp(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
const data = { action: 'wpsc_reset_en_guest_login_otp', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_en_guest_login_otp();
}
);
}
/**
* Get ticket widget biographical info
*/
function wpsc_get_tw_biographical_info() {
wpsc_show_modal();
var data = { action: 'wpsc_get_tw_biographical_info' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set ticket widget biographical info
*/
function wpsc_set_tw_biographical_info(el) {
var form = jQuery( '.wpsc-frm-edit-biographical-info' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
}
);
}
/**
* Get edit agent ticket list items
*/
function wpsc_get_edit_agent_tl_item(slug, _ajax_nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_agent_tl_item', slug, _ajax_nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set edit agent ticket list items
*/
function wpsc_set_edit_agent_tl_item(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.frm-edit-agent-tl-items' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_agent_tl_items();
}
);
}
/**
* Get edit agent filter list items
*/
function wpsc_get_edit_agent_filter_item(slug, _ajax_nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_agent_filter_item', slug, _ajax_nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set edit agent filter list items
*/
function wpsc_set_edit_agent_filter_item(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.frm-edit-agent-fl-items' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_agent_filter_items();
}
);
}
/**
* Get edit company working hrs exception
*/
function wpsc_get_edit_wh_exception(exception_id, _ajax_nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_wh_exception', exception_id, _ajax_nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Delete company working hrs exception
*/
function wpsc_delete_wh_exception(exception_id, _ajax_nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
var data = { action: 'wpsc_delete_wh_exception', exception_id, _ajax_nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_wh_exceptions();
}
);
}
/**
* Get edit customer ticket list items
*/
function wpsc_get_edit_customer_tl_item(slug, _ajax_nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_customer_tl_item', slug, _ajax_nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set edit customer ticket list items
*/
function wpsc_set_edit_customer_tl_item(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.frm-edit-customer-tl-items' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_customer_tl_items();
}
);
}
/**
* Get edit coustomer ticket filter items
*/
function wpsc_get_edit_ctl_filter_item(slug, _ajax_nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_ctl_filter_item', slug, _ajax_nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set edit coustomer ticket filter items
*/
function wpsc_set_edit_ctl_filter_item(el) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var form = jQuery( '.frm-edit-customer-fl-items' )[0];
var dataform = new FormData( form );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_customer_filter_items();
}
);
}
/**
* Get ticket tag settings
*/
function wpsc_get_ticket_tags() {
supportcandy.current_tab = 'ticket-tags-list';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_ticket_tags' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set add ticket tag
*/
function wpsc_set_add_ticket_tags(el) {
var form = jQuery( '.wpsc-frm-add-ms-ticket-tags' )[0];
var dataform = new FormData( form );
if ( ! dataform.get( 'name' ) ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_tags();
}
);
}
/**
* Update tag
*/
function wpsc_get_edit_ticket_tags(id, nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_ticket_tags', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( res.title );
jQuery( '.wpsc-modal-body' ).html( res.body );
jQuery( '.wpsc-modal-footer' ).html( res.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
function wpsc_set_edit_ticket_tags(el) {
var form = jQuery( '.wpsc-frm-edit-ticket-tag' )[0];
var dataform = new FormData( form );
if ( ! dataform.get( 'name' ) ) {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_tags();
}
);
}
/**
* Delete ticket tag modal
*/
function wpsc_set_delete_ticket_tags(id, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
var data = { action: 'wpsc_set_delete_ticket_tags', id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_ticket_tags();
}
);
}
/**
* Get ticket widget ticket tags
*/
function wpsc_get_tw_ticket_tags() {
wpsc_show_modal();
var data = { action: 'wpsc_get_tw_ticket_tags' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set ticket widget ticket tags
*/
function wpsc_set_tw_ticket_tags(el) {
var form = jQuery( '.wpsc-frm-edit-tags' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
}
);
}
/**
* Get ticket tags modal UI
*/
function wpsc_it_get_edit_ticket_tags(ticket_id, nonce) {
wpsc_show_modal();
var data = {
action: 'wpsc_it_get_edit_ticket_tags',
ticket_id,
_ajax_nonce: nonce
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
wpsc_show_modal_inner_container();
}
);
}
/**
* Get appearence settings
*/
function wpsc_get_ticket_tags_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.ticket-tags, .wpsc-humbargar-menu-item.ticket-tags' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.tickettags );
if (supportcandy.current_section !== 'ticket-tags') {
supportcandy.current_section = 'ticket-tags';
supportcandy.current_tab = 'general';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_ticket_tags_settings',
tab: supportcandy.current_tab
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Get general appearence settings
*/
function wpsc_ticket_tags_get_general_settings() {
supportcandy.current_tab = 'general';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_ticket_tags_get_general_settings' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Set general settings
*/
function wpsc_ticket_tags_set_general_settings(el) {
var form = jQuery( '.wpsc-ticket-tags-general-settings' )[0];
var dataform = new FormData( form );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_ticket_tags_get_general_settings();
}
);
}
/**
* Reset general settings
*/
function wpsc_ticket_tags_reset_general_settings(el, nonce) {
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_ticket_tags_reset_general_settings', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_ticket_tags_get_general_settings();
}
);
}
/**
* Get dashboard settings
*/
function wpsc_get_dashboard_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-setting-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-setting-nav.dashboard-settings, .wpsc-humbargar-menu-item.dashboard-settings' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.tickettags );
if (supportcandy.current_section !== 'dashboard-settings') {
supportcandy.current_section = 'dashboard-settings';
supportcandy.current_tab = 'dashboard-general';
}
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = {
action: 'wpsc_get_dashboard_settings',
tab: supportcandy.current_tab
};
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).trigger( "click" );
}
);
}
/**
* Get dashboard cards settings
*/
function wpsc_get_dashboard_cards_settings() {
supportcandy.current_tab = 'dashboard-cards';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_dashboard_cards_settings' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Sort dashboard cards
*/
function wpsc_set_dashboard_card_load_order(slugs, nonce) {
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_set_dashboard_card_load_order', slugs, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_dashboard_cards_settings();
}
);
}
/**
* Get dashboard widgets settings
*/
function wpsc_get_dashboard_widgets_settings() {
supportcandy.current_tab = 'dashboard-widgets';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_dashboard_widgets_settings' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Get dashboard widgets settings
*/
function wpsc_get_dashboard_general_settings() {
supportcandy.current_tab = 'dashboard-general';
jQuery( '.wpsc-setting-tab-container button' ).removeClass( 'active' );
jQuery( '.wpsc-setting-tab-container button.' + supportcandy.current_tab ).addClass( 'active' );
window.history.replaceState( {}, null, 'admin.php?page=wpsc-settings§ion=' + supportcandy.current_section + '&tab=' + supportcandy.current_tab );
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
wpsc_scroll_top();
var data = { action: 'wpsc_get_dashboard_general_settings' };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-setting-section-body' ).html( response );
wpsc_reset_responsive_style();
}
);
}
/**
* Save dashboard general settings
*
* @param {*} el
*/
function wpsc_set_dashboard_general_settings(el) {
var form = jQuery( '.wpsc-frm-db-gs' )[0];
var dataform = new FormData( form );
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_get_dashboard_general_settings();
}
);
}
/**
* Reset dashboard general settings
*
* @param {*} el
*/
function wpsc_reset_dashboard_general_settings(el, nonce) {
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_dashboard_general_settings', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_dashboard_general_settings();
}
);
}
/**
* Add new dashboard widget
*/
function wpsc_get_new_dashboard_widget(nonce) {
wpsc_show_modal();
var data = { action: 'wpsc_get_new_dashboard_widget', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set new dashboard widget
*/
function wpsc_set_new_dashboard_widget(el) {
var form = jQuery( '.wpsc-add-new-dashboard-widget' )[0];
var dataform = new FormData( form );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_dashboard_settings();
}
);
}
/**
* Delete dashboard widget
*/
function wpsc_delete_dashboard_widget(slug, nonce) {
var flag = confirm( supportcandy.translations.confirm );
if ( ! flag) {
return;
}
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_delete_dashboard_widget', slug, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
wpsc_get_dashboard_settings();
}
);
}
/**
* Sort dashboard widgets
*/
function wpsc_set_dashboard_widget_load_order(slugs, nonce) {
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_set_dashboard_widget_load_order', slugs, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_dashboard_widgets_settings();
}
);
}
/**
* Edit bashboard widget
*/
function wpsc_get_edit_dashboard_card_widget( type, slug, nonce ) {
wpsc_show_modal();
var data = { action: 'wpsc_get_edit_dashboard_card_widget', type, slug, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
// Set to modal.
jQuery( '.wpsc-modal-header' ).text( response.title );
jQuery( '.wpsc-modal-body' ).html( response.body );
jQuery( '.wpsc-modal-footer' ).html( response.footer );
// Display modal.
wpsc_show_modal_inner_container();
}
);
}
/**
* Set edit bashboard widget
*/
function wpsc_set_edit_dashboard_card_widget(el) {
var form = jQuery( '.wpsc-frm-edit-dashboard-cards-widgets' )[0];
var dataform = new FormData( form );
if (dataform.get( 'label' ).trim() == '') {
alert( supportcandy.translations.req_fields_missing );
return;
}
jQuery( '.wpsc-modal-footer button' ).attr( 'disabled', true );
jQuery( el ).text( supportcandy.translations.please_wait );
jQuery.ajax(
{
url: supportcandy.ajax_url,
type: 'POST',
data: dataform,
processData: false,
contentType: false
}
).done(
function (res) {
wpsc_close_modal();
wpsc_get_dashboard_settings();
}
);
}
/**
* Get appearence dashboard
*/
function wpsc_get_ap_dashboard() {
supportcandy.current_tab = "dashboard";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(".wpsc-setting-tab-container button." + supportcandy.current_tabs).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ap_dashboard" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set appearence dashboard
*/
function wpsc_set_ap_dashboard(el) {
var form = jQuery(".wpsc-frm-ap-dash")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ap_dashboard();
});
}
/**
* Reset appearence dashboard
*/
function wpsc_reset_ap_dashboard(el, nonce) {
jQuery( el ).text( supportcandy.translations.please_wait );
var data = { action: 'wpsc_reset_ap_dashboard', _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
wpsc_get_ap_dashboard();
}
);
}
/**
* Get customer profile
*
* @param {int} id
*/
function wpsc_view_customer_detailed_info(customer_id, nonce) {
jQuery( '.wpsc-setting-section-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_view_customer_detailed_info', customer_id, _ajax_nonce: nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (res) {
jQuery( '.wpsc-setting-section-body' ).html( res );
}
);
}
Zerion Mini Shell 1.0