%PDF- %PDF-
Direktori : /home/komfo908/www/suporte/_old/ |
Current File : /home/komfo908/www/suporte/_old/hesk_settings.inc.php |
<?php // Settings file for HESK 2.8.10 // ==> GENERAL // --> General settings $hesk_settings['site_title']='Suporte - KomfortHouse'; $hesk_settings['site_url']='http://suporte.komforthouse.com.br'; $hesk_settings['hesk_title']='suporte@komforthouse.com.br'; $hesk_settings['hesk_url']='https://suporte.komforthouse.com.br'; $hesk_settings['webmaster_mail']='suporte@komforthouse.com.br'; $hesk_settings['noreply_mail']='suporte@komforthouse.com.br'; $hesk_settings['noreply_name']='Suporte'; // --> Language settings $hesk_settings['can_sel_lang']=0; $hesk_settings['language']='Português Brasileiro'; $hesk_settings['languages']=array( 'Português Brasileiro' => array('folder'=>'br','hr'=>'------ Responda acima desta linha ------'), 'English' => array('folder'=>'en','hr'=>'------ Reply above this line ------'), ); // --> Database settings $hesk_settings['db_host']='localhost'; $hesk_settings['db_name']='komfo908_hesk'; $hesk_settings['db_user']='komfo908_hesk'; $hesk_settings['db_pass']='@kmhti1234'; $hesk_settings['db_pfix']='hesk_'; $hesk_settings['db_vrsn']=1; // ==> HELP DESK // --> Help desk settings $hesk_settings['admin_dir']='admin'; $hesk_settings['attach_dir']='attachments'; $hesk_settings['cache_dir']='cache'; $hesk_settings['max_listings']=20; $hesk_settings['print_font_size']=12; $hesk_settings['autoclose']=0; $hesk_settings['max_open']=0; $hesk_settings['new_top']=0; $hesk_settings['reply_top']=0; // --> Features $hesk_settings['autologin']=1; $hesk_settings['autoassign']=1; $hesk_settings['require_email']=1; $hesk_settings['require_owner']=0; $hesk_settings['require_subject']=1; $hesk_settings['require_message']=1; $hesk_settings['custclose']=1; $hesk_settings['custopen']=1; $hesk_settings['rating']=1; $hesk_settings['cust_urgency']=1; $hesk_settings['sequential']=1; $hesk_settings['time_worked']=1; $hesk_settings['spam_notice']=1; $hesk_settings['list_users']=0; $hesk_settings['debug_mode']=0; $hesk_settings['short_link']=0; $hesk_settings['select_cat']=0; $hesk_settings['select_pri']=0; $hesk_settings['cat_show_select']=15; // --> SPAM Prevention $hesk_settings['secimg_use']=1; $hesk_settings['secimg_sum']='P82WQSYS3R'; $hesk_settings['recaptcha_use']=0; $hesk_settings['recaptcha_public_key']=''; $hesk_settings['recaptcha_private_key']=''; $hesk_settings['question_use']=0; $hesk_settings['question_ask']='Type <i>PB6YM</i> here to fight SPAM:'; $hesk_settings['question_ans']='PB6YM'; // --> Security $hesk_settings['attempt_limit']=6; $hesk_settings['attempt_banmin']=60; $hesk_settings['reset_pass']=1; $hesk_settings['email_view_ticket']=1; $hesk_settings['x_frame_opt']=1; $hesk_settings['force_ssl']=0; // --> Attachments $hesk_settings['attachments']=array ( 'use' => 1, 'max_number' => 2, 'max_size' => 2097152, 'allowed_types' => array('.gif','.jpg','.png','.zip','.rar','.csv','.doc','.docx','.xls','.xlsx','.txt','.pdf') ); // ==> KNOWLEDGEBASE // --> Knowledgebase settings $hesk_settings['kb_enable']=0; $hesk_settings['kb_wysiwyg']=0; $hesk_settings['kb_search']=2; $hesk_settings['kb_search_limit']=10; $hesk_settings['kb_views']=0; $hesk_settings['kb_date']=0; $hesk_settings['kb_recommendanswers']=0; $hesk_settings['kb_rating']=0; $hesk_settings['kb_substrart']=200; $hesk_settings['kb_cols']=2; $hesk_settings['kb_numshow']=3; $hesk_settings['kb_popart']=6; $hesk_settings['kb_latest']=6; $hesk_settings['kb_index_popart']=6; $hesk_settings['kb_index_latest']=0; $hesk_settings['kb_related']=5; // ==> EMAIL // --> Email sending $hesk_settings['smtp']=1; $hesk_settings['smtp_host_name']='mail.komforthouse.com.br'; $hesk_settings['smtp_host_port']=465; $hesk_settings['smtp_timeout']=20; $hesk_settings['smtp_ssl']=1; $hesk_settings['smtp_tls']=0; $hesk_settings['smtp_user']='tecnologia@komforthouse.com.br'; $hesk_settings['smtp_password']='1601zaxs@Master'; // --> Email piping $hesk_settings['email_piping']=0; // --> POP3 Fetching $hesk_settings['pop3']=0; $hesk_settings['pop3_job_wait']=15; $hesk_settings['pop3_host_name']='mail.example.com'; $hesk_settings['pop3_host_port']=110; $hesk_settings['pop3_tls']=0; $hesk_settings['pop3_keep']=0; $hesk_settings['pop3_user']=''; $hesk_settings['pop3_password']=''; // --> IMAP Fetching $hesk_settings['imap']=0; $hesk_settings['imap_job_wait']=15; $hesk_settings['imap_host_name']='mail.example.com'; $hesk_settings['imap_host_port']=993; $hesk_settings['imap_enc']='ssl'; $hesk_settings['imap_keep']=0; $hesk_settings['imap_user']=''; $hesk_settings['imap_password']=''; // --> Email loops $hesk_settings['loop_hits']=5; $hesk_settings['loop_time']=300; // --> Detect email typos $hesk_settings['detect_typos']=1; $hesk_settings['email_providers']=array('komforthouse.com.br'); // --> Notify customer when $hesk_settings['notify_new']=1; $hesk_settings['notify_skip_spam']=0; $hesk_settings['notify_spam_tags']=array('Spam?}','***SPAM***','[SPAM]','SPAM-LOW:','SPAM-MED:'); $hesk_settings['notify_closed']=1; // --> Other $hesk_settings['strip_quoted']=1; $hesk_settings['eml_req_msg']=0; $hesk_settings['save_embedded']=1; $hesk_settings['multi_eml']=1; $hesk_settings['confirm_email']=0; $hesk_settings['open_only']=1; // ==> TICKET LIST $hesk_settings['ticket_list']=array('id','trackid','dt','lastchange','category','name','subject','status','owner','replies','lastreplier'); // --> Other $hesk_settings['submittedformat']=2; $hesk_settings['updatedformat']=2; // ==> MISC // --> Date & Time $hesk_settings['timezone']='America/Bahia'; $hesk_settings['timeformat']='Y-m-d H:i:s'; // --> Other $hesk_settings['ip_whois']='https://whois.domaintools.com/{IP}'; $hesk_settings['maintenance_mode']=0; $hesk_settings['alink']=1; $hesk_settings['submit_notice']=0; $hesk_settings['online']=0; $hesk_settings['online_min']=10; $hesk_settings['check_updates']=1; ############################# # DO NOT EDIT BELOW # ############################# $hesk_settings['hesk_version']='2.8.10'; if ($hesk_settings['debug_mode']) { error_reporting(E_ALL); } else { error_reporting(0); } if (!defined('IN_SCRIPT')) {die('Invalid attempt!');}