Current File : /home/komfo908/public_html/suporte/_old/inc/mail/hesk_imap.php
#!/usr/bin/php -q
<?php
/**
*
* This file is part of HESK - PHP Help Desk Software.
*
* (c) Copyright Klemen Stirn. All rights reserved.
* https://www.hesk.com
*
* For the full copyright and license agreement information visit
* https://www.hesk.com/eula.php
*
*/
define('IN_SCRIPT',1);
define('HESK_PATH', dirname(dirname(dirname(__FILE__))) . '/');
// Do not send out the default UTF-8 HTTP header
define('NO_HTTP_HEADER',1);
// Get required files and functions
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
//============================================================================//
// OPTIONAL MODIFICATIONS //
//============================================================================//
// Set category ID where new tickets will be submitted to
$set_category = 1;
// Set ticket priority of new tickets with the following options:
// -1 = use default category priority
// 0 = critical
// 1 = high
// 2 = medium
// 3 = low
$set_priority = -1;
// Uncomment lines below to use different IMAP login details than in settings
/*
$hesk_settings['imap'] = 1;
$hesk_settings['imap_job_wait'] = 15;
$hesk_settings['imap_host_name'] = 'imap.gmail.com';
$hesk_settings['imap_host_port'] = 993;
$hesk_settings['imap_enc'] = 'ssl';
$hesk_settings['imap_keep'] = 0;
$hesk_settings['imap_user'] = 'test@example.com';
$hesk_settings['imap_password'] = 'password';
*/
//============================================================================//
// END OPTIONAL MODIFICATIONS //
//============================================================================//
// Is this feature enabled?
if (empty($hesk_settings['imap']))
{
die($hesklang['ifd']);
}
// Is IMAP available?
if ( ! function_exists('imap_open'))
{
die($hesklang['iei']);
}
// Are we in maintenance mode?
if ( hesk_check_maintenance(false) )
{
// If Debug mode is ON show "Maintenance mode" message
$message = $hesk_settings['debug_mode'] ? $hesklang['mm1'] : '';
die($message);
}
// Don't start IMAP fetching if an existing job is in progress
if ($hesk_settings['imap_job_wait'])
{
// A log file used to store start of IMAP fetching
$job_file = HESK_PATH . $hesk_settings['cache_dir'] . '/__imap-' . sha1(__FILE__) . '.txt';
// If the job file already exists, wait for the previous job to complete unless expired
if ( file_exists($job_file ) )
{
// Get time when the active IMAP fetching started
$last = intval( file_get_contents($job_file) );
// Give a running process at least X minutes to finish
if ( $last + $hesk_settings['imap_job_wait'] * 60 > time() )
{
$message = $hesk_settings['debug_mode'] ? $hesklang['ifr'] : '';
die($message);
}
else
{
// Start the process (force)
file_put_contents($job_file, time() );
}
}
else
{
// No job in progress, log when this one started
file_put_contents($job_file, time() );
}
}
// Get other required includes
require(HESK_PATH . 'inc/pipe_functions.inc.php');
// Tell Hesk we are in IMAP mode
define('HESK_IMAP', true);
// IMAP mailbox based on required encryption
switch ($hesk_settings['imap_enc'])
{
case 'ssl':
$hesk_settings['imap_mailbox'] = '{'.$hesk_settings['imap_host_name'].':'.$hesk_settings['imap_host_port'].'/imap/ssl/novalidate-cert}';
break;
case 'tls':
$hesk_settings['imap_mailbox'] = '{'.$hesk_settings['imap_host_name'].':'.$hesk_settings['imap_host_port'].'/imap/tls/novalidate-cert}';
break;
default:
$hesk_settings['imap_mailbox'] = '{'.$hesk_settings['imap_host_name'].':'.$hesk_settings['imap_host_port'].'}';
}
// Connect to IMAP
$imap = @imap_open($hesk_settings['imap_mailbox'], $hesk_settings['imap_user'], $hesk_settings['imap_password']);
// Connection successful?
if ($imap !== false)
{
echo $hesk_settings['debug_mode'] ? "<pre>Connected to the IMAP server "" . $hesk_settings['imap_mailbox'] . "".</pre>\n" : '';
if($emails = imap_search($imap, 'UNSEEN'))
{
echo $hesk_settings['debug_mode'] ? "<pre>Unread messages found: " . count($emails) . "</pre>\n" : '';
// Connect to the database
hesk_dbConnect();
// Download and parse each email
foreach($emails as $email_number)
{
// Parse email from the stream
$results = parser();
// Convert email into a ticket (or new reply)
if ( $id = hesk_email2ticket($results, 2, $set_category, $set_priority) )
{
echo $hesk_settings['debug_mode'] ? "<pre>Ticket $id created/updated.</pre>\n" : '';
}
else
{
echo $hesk_settings['debug_mode'] ? "<pre>Ticket NOT inserted - may be duplicate, blocked or an error.</pre>\n" : '';
}
// Queue message to be deleted on connection close
if ( ! $hesk_settings['imap_keep'])
{
imap_delete($imap, $email_number);
}
echo $hesk_settings['debug_mode'] ? "<br /><br />\n\n" : '';
}
if ( ! $hesk_settings['imap_keep'])
{
imap_expunge($imap);
}
}
else
{
echo $hesk_settings['debug_mode'] ? "<pre>No unread messages found.</pre>\n" : '';
}
// Close IMAP connection
imap_close($imap);
echo $hesk_settings['debug_mode'] ? "<pre>Disconnected from the IMAP server.</pre>\n" : '';
}
// Any error messages?
if($errors = imap_errors())
{
if ($hesk_settings['debug_mode'])
{
foreach ($errors as $error)
{
echo "<pre>" . hesk_htmlspecialchars($error) . "</pre>\n";
}
}
else
{
echo "<h2>An error occured.</h2><p>For details turn <b>Debug mode</b> ON in settings and run this script again.</p>\n";
}
}
// Remove active IMAP fetching log file
if ($hesk_settings['imap_job_wait'])
{
unlink($job_file);
}
return NULL;
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