%PDF-
%PDF-
Mini Shell
Mini Shell
<?php
/**
*
* This file is part of HESK - PHP Help Desk Software.
*
* (c) Copyright Klemen Stirn. All rights reserved.
* https://www.hesk.com
*
* For the full copyright and license agreement information visit
* https://www.hesk.com/eula.php
*
*/
define('IN_SCRIPT',1);
define('HESK_PATH','../');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
require(HESK_PATH . 'inc/admin_functions.inc.php');
require(HESK_PATH . 'inc/knowledgebase_functions.inc.php');
hesk_load_database_functions();
hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();
/* Is Knowledgebase enabled? */
if ( ! $hesk_settings['kb_enable'])
{
hesk_error($hesklang['kbdis']);
}
/* Can this user manage Knowledgebase or just view it? */
$can_man_kb = hesk_checkPermission('can_man_kb',0);
/* Any category ID set? */
$catid = intval( hesk_GET('category', 1) );
$artid = intval( hesk_GET('article', 0) );
if (isset($_GET['search']))
{
$query = hesk_input( hesk_GET('search') );
}
else
{
$query = 0;
}
$hesk_settings['kb_link'] = ($artid || $catid != 1 || $query) ? '<a href="knowledgebase_private.php" class="smaller">'.$hesklang['gopr'].'</a>' : ($can_man_kb ? $hesklang['gopr'] : '');
if ($hesk_settings['kb_search'] && $query)
{
hesk_kb_search($query);
}
elseif ($artid)
{
// Show drafts only to staff who can manage knowledgebase
if ($can_man_kb)
{
$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
WHERE `t1`.`id` = '{$artid}'
");
}
else
{
$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
WHERE `t1`.`id` = '{$artid}' AND `t1`.`type` IN ('0', '1')
");
}
$article = hesk_dbFetchAssoc($result) or hesk_error($hesklang['kb_art_id']);
if ($article['catid'] == 1)
{
$article['cat_name'] = $hesklang['kb_text'];
}
hesk_show_kb_article($artid);
}
else
{
hesk_show_kb_category($catid);
}
require_once(HESK_PATH . 'inc/footer.inc.php');
exit();
/*** START FUNCTIONS ***/
function hesk_kb_header($kb_link, $catid=1)
{
global $hesk_settings, $hesklang, $can_man_kb;
/* Print admin navigation */
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
?>
</td>
</tr>
<tr>
<td>
<span class="smaller">
<?php
if ($can_man_kb)
{
?>
<a href="manage_knowledgebase.php" class="smaller"><?php echo $hesklang['kb']; ?></a> >
<?php
}
?>
<?php echo $kb_link; ?><br /> </span>
<!-- SUB NAVIGATION -->
<?php show_subnav('view', $catid); ?>
<!-- SUB NAVIGATION -->
<?php hesk_kbSearchLarge(1); ?>
</td>
</tr>
<tr>
<td><?php
} // END hesk_kb_header()
function hesk_kb_search($query)
{
global $hesk_settings, $hesklang;
/* Print header */
require_once(HESK_PATH . 'inc/header.inc.php');
hesk_kb_header($hesk_settings['kb_link']);
$res = hesk_dbQuery('SELECT t1.`id`, t1.`subject`, LEFT(`t1`.`content`, '.max(200, $hesk_settings['kb_substrart'] * 2).') AS `content`, t1.`rating` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1 LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` AS t2 ON t1.`catid` = t2.`id` '." WHERE t1.`type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') LIMIT ".intval($hesk_settings['kb_search_limit']));
$num = hesk_dbNumRows($res);
?>
<p>» <b><?php echo $hesklang['sr']; ?> (<?php echo $num; ?>)</b></p>
<?php
if ($num == 0)
{
echo '<p><i>'.$hesklang['nosr'].'</i></p>';
hesk_show_kb_category(1,1);
}
else
{
?>
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="7" height="7"><img src="../img/roundcornerslt.jpg" width="7" height="7" alt="" /></td>
<td class="roundcornerstop"></td>
<td><img src="../img/roundcornersrt.jpg" width="7" height="7" alt="" /></td>
</tr>
<tr>
<td class="roundcornersleft"> </td>
<td>
<div align="center">
<table border="0" cellspacing="1" cellpadding="3" width="100%">
<?php
while ($article = hesk_dbFetchAssoc($res))
{
$txt = hesk_kbArticleContentPreview($article['content']);
if ($hesk_settings['kb_rating'])
{
$alt = $article['rating'] ? sprintf($hesklang['kb_rated'], sprintf("%01.1f", $article['rating'])) : $hesklang['kb_not_rated'];
$rat = '<td width="1" valign="top"><img src="../img/star_'.(hesk_round_to_half($article['rating'])*10).'.png" width="85" height="16" alt="'.$alt.'" border="0" style="vertical-align:text-bottom" /></td>';
}
else
{
$rat = '';
}
echo '
<tr>
<td>
<table border="0" width="100%" cellspacing="0" cellpadding="1">
<tr>
<td width="1" valign="top"><img src="../img/article_text.png" width="16" height="16" border="0" alt="" style="vertical-align:middle" /></td>
<td valign="top"><a href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a></td>
'.$rat.'
</tr>
</table>
<table border="0" width="100%" cellspacing="0" cellpadding="1">
<tr>
<td width="1" valign="top"><img src="../img/blank.gif" width="16" height="10" style="vertical-align:middle" alt="" /></td>
<td><span class="article_list">'.$txt.'</span></td>
</tr>
</table>
</td>
</tr>';
}
?>
</table>
</div>
</td>
<td class="roundcornersright"> </td>
</tr>
<tr>
<td><img src="../img/roundcornerslb.jpg" width="7" height="7" alt="" /></td>
<td class="roundcornersbottom"></td>
<td width="7" height="7"><img src="../img/roundcornersrb.jpg" width="7" height="7" alt="" /></td>
</tr>
</table>
<p> <br />« <a href="javascript:history.go(-1)"><?php echo $hesklang['back']; ?></a></p>
<?php
} // END else
} // END hesk_kb_search()
function hesk_show_kb_article($artid)
{
global $hesk_settings, $hesklang, $article;
// Print header
$hesk_settings['tmp_title'] = $article['subject'];
require_once(HESK_PATH . 'inc/header.inc.php');
hesk_kb_header($hesk_settings['kb_link'], $article['catid']);
// Update views by 1
hesk_dbQuery('UPDATE `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `views`=`views`+1 WHERE `id`={$artid}");
echo '<h1>'.$article['subject'].'</h1>
<fieldset>
<legend>'.$hesklang['as'].'</legend>
'. $article['content'];
if ( ! empty($article['attachments']))
{
echo '<p><b>'.$hesklang['attachments'].':</b><br />';
$att=explode(',',substr($article['attachments'], 0, -1));
foreach ($att as $myatt)
{
list($att_id, $att_name) = explode('#', $myatt);
echo '<img src="../img/clip.png" width="16" height="16" alt="'.$att_name.'" style="align:text-bottom" /> <a href="../download_attachment.php?kb_att='.$att_id.'" rel="nofollow">'.$att_name.'</a><br />';
}
echo '</p>';
}
echo '</fieldset>';
// Related articles
if ($hesk_settings['kb_related'])
{
require(HESK_PATH . 'inc/mail/email_parser.php');
$query = hesk_dbEscape( $article['subject'] . ' ' . convert_html_to_text($article['content']) );
// Get relevant articles from the database
$res = hesk_dbQuery("SELECT `id`, `subject`, MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') AS `score` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') LIMIT ".intval($hesk_settings['kb_related']+1));
// Array with related articles
$related_articles = array();
while ($related = hesk_dbFetchAssoc($res))
{
// Get base match score from the first article
if ( ! isset($base_score) )
{
$base_score = $related['score'];
}
// Ignore this article
if ( $related['id'] == $artid )
{
continue;
}
// Stop when articles reach less than 10% of base score
if ($related['score'] / $base_score < 0.10)
{
break;
}
// This is a valid related article
$related_articles[$related['id']] = $related['subject'];
}
// Print related articles if we have any valid matches
if ( count($related_articles) )
{
echo '<fieldset><legend>'.$hesklang['relart'].'</legend>';
foreach ($related_articles as $id => $subject)
{
echo '<img src="'.HESK_PATH.'img/article_text.png" width="16" height="16" border="0" alt="" style="vertical-align:middle;padding:2px;" /> <a href="knowledgebase_private.php?article='.$id.'">'.$subject.'</a><br />';
}
echo '</fieldset>';
}
}
if ($article['catid']==1)
{
$link = 'knowledgebase_private.php';
}
else
{
$link = 'knowledgebase_private.php?category='.$article['catid'];
}
?>
<fieldset>
<legend><?php echo $hesklang['ad']; ?></legend>
<table border="0">
<tr>
<td><?php echo $hesklang['aid']; ?>: </td>
<td><?php echo $article['id']; ?>
<?php
if ($article['type'] == 0)
{
echo '[<a href="' . $hesk_settings['hesk_url'] . '/knowledgebase.php?article=' . $article['id'] . '">' . $hesklang['public_link'] . '</a>]';
}
?>
</td>
</tr>
<tr>
<td><?php echo $hesklang['category']; ?>: </td>
<td><a href="<?php echo $link; ?>"><?php echo $article['cat_name']; ?></a></td>
</tr>
<tr>
<td><?php echo $hesklang['dta']; ?>: </td>
<td><?php echo hesk_date($article['dt'], true); ?></td>
</tr>
<tr>
<td><?php echo $hesklang['views']; ?>: </td>
<td><?php echo (isset($_GET['rated']) ? $article['views'] : $article['views']+1); ?></td>
</tr>
</table>
</fieldset>
<?php
if (!isset($_GET['back']))
{
?>
<p> <br />« <a href="javascript:history.go(-1)"><?php echo $hesklang['back']; ?></a></p>
<?php
}
else
{
?>
<p> </p>
<?php
}
} // END hesk_show_kb_article()
function hesk_show_kb_category($catid, $is_search = 0) {
global $hesk_settings, $hesklang;
if ($is_search == 0)
{
/* Print header */
require_once(HESK_PATH . 'inc/header.inc.php');
hesk_kb_header($hesk_settings['kb_link'], $catid);
if ($catid == 1)
{
echo $hesklang['priv'];
}
}
$res = hesk_dbQuery("SELECT `name`,`parent` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `id`='".intval($catid)."' LIMIT 1");
$thiscat = hesk_dbFetchAssoc($res) or hesk_error($hesklang['kb_cat_inv']);
if ($thiscat['parent'])
{
$link = ($thiscat['parent'] == 1) ? 'knowledgebase_private.php' : 'knowledgebase_private.php?category='.$thiscat['parent'];
echo '<span class="homepageh3">» '.$hesklang['kb_cat'].': '.$thiscat['name'].'</span>
(<a href="javascript:history.go(-1)">'.$hesklang['back'].'</a>)
';
}
$result = hesk_dbQuery("SELECT `id`,`name`,`articles`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `parent`='".intval($catid)."' ORDER BY `parent` ASC, `cat_order` ASC");
if (hesk_dbNumRows($result) > 0)
{
?>
<p>» <b><?php echo $hesklang['kb_cat_sub']; ?>:</b></p>
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="7" height="7"><img src="../img/roundcornerslt.jpg" width="7" height="7" alt="" /></td>
<td class="roundcornerstop"></td>
<td><img src="../img/roundcornersrt.jpg" width="7" height="7" alt="" /></td>
</tr>
<tr>
<td class="roundcornersleft"> </td>
<td>
<table border="0" cellspacing="1" cellpadding="3" width="100%">
<?php
$per_col = $hesk_settings['kb_cols'];
$i = 1;
while ($cat = hesk_dbFetchAssoc($result))
{
if ($i == 1)
{
echo '<tr>';
}
$private = ($cat['type'] == 1) ? ' *' : '';
echo '
<td width="50%" valign="top">
<table border="0">
<tr><td><img src="../img/folder.gif" width="20" height="20" alt="" style="vertical-align:middle" /><a href="knowledgebase_private.php?category='.$cat['id'].'">'.$cat['name'].'</a>'.$private.'</td></tr>
';
/* Print most popular/sticky articles */
if ($hesk_settings['kb_numshow'] && $cat['articles'])
{
$res = hesk_dbQuery("SELECT `id`,`subject`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($cat['id'])."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `views` DESC, `art_order` ASC LIMIT " . (intval($hesk_settings['kb_numshow']) + 1) );
$num = 1;
while ($art = hesk_dbFetchAssoc($res))
{
$private = ($art['type'] == 1) ? ' *' : '';
echo '
<tr>
<td><img src="../img/article_text.png" width="16" height="16" border="0" alt="" style="vertical-align:middle" />
<a href="knowledgebase_private.php?article='.$art['id'].'" class="article">'.$art['subject'].'</a>'.$private.'</td>
</tr>';
if ($num == $hesk_settings['kb_numshow'])
{
break;
}
else
{
$num++;
}
}
if (hesk_dbNumRows($res) > $hesk_settings['kb_numshow'])
{
echo '<tr><td>» <a href="knowledgebase_private.php?category='.$cat['id'].'"><i>'.$hesklang['m'].'</i></a></td></tr>';
}
}
echo '
</table>
</td>
';
if ($i == $per_col)
{
echo '</tr>';
$i = 0;
}
$i++;
}
/* Finish the table if needed */
if ($i != 1)
{
for ($j=1;$j<=$per_col;$j++)
{
echo '<td width="50%"> </td>';
if ($i == $per_col)
{
echo '</tr>';
break;
}
$i++;
}
}
?>
</table>
</td>
<td class="roundcornersright"> </td>
</tr>
<tr>
<td><img src="../img/roundcornerslb.jpg" width="7" height="7" alt="" /></td>
<td class="roundcornersbottom"></td>
<td width="7" height="7"><img src="../img/roundcornersrb.jpg" width="7" height="7" alt="" /></td>
</tr>
</table>
<?php
} // END if NumRows > 0
?>
<p>» <b><?php echo $hesklang['ac']; ?></b></p>
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="7" height="7"><img src="../img/roundcornerslt.jpg" width="7" height="7" alt="" /></td>
<td class="roundcornerstop"></td>
<td><img src="../img/roundcornersrt.jpg" width="7" height="7" alt="" /></td>
</tr>
<tr>
<td class="roundcornersleft"> </td>
<td>
<?php
$res = hesk_dbQuery("SELECT `id`, `subject`, LEFT(`content`, ".max(200, $hesk_settings['kb_substrart'] * 2).") AS `content`, `rating`, `type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($catid)."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `art_order` ASC");
if (hesk_dbNumRows($res) == 0)
{
echo '<p><i>'.$hesklang['noac'].'</i></p>';
}
else
{
echo '<div align="center"><table border="0" cellspacing="1" cellpadding="3" width="100%">';
while ($article = hesk_dbFetchAssoc($res))
{
$private = ($article['type'] == 1) ? ' *' : '';
$txt = hesk_kbArticleContentPreview($article['content']);
echo '
<tr>
<td>
<table border="0" width="100%" cellspacing="0" cellpadding="1">
<tr>
<td width="1" valign="top"><img src="../img/article_text.png" width="16" height="16" border="0" alt="" style="vertical-align:middle" /></td>
<td valign="top"><a href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a>'.$private.'</td>
</tr>
</table>
<table border="0" width="100%" cellspacing="0" cellpadding="1">
<tr>
<td width="1" valign="top"><img src="../img/blank.gif" width="16" height="10" style="vertical-align:middle" alt="" /></td>
<td><span class="article_list">'.$txt.'</span></td>
</tr>
</table>
</td>
</tr>';
}
echo '</table></div>';
}
?>
</td>
<td class="roundcornersright"> </td>
</tr>
<tr>
<td><img src="../img/roundcornerslb.jpg" width="7" height="7" alt="" /></td>
<td class="roundcornersbottom"></td>
<td width="7" height="7"><img src="../img/roundcornersrb.jpg" width="7" height="7" alt="" /></td>
</tr>
</table>
<?php
} // END hesk_show_kb_category()
function show_subnav($hide='', $catid=1)
{
global $hesk_settings, $hesklang, $can_man_kb, $artid;
if ( ! $can_man_kb)
{
echo '';
return true;
}
$catid = intval($catid);
$link['view'] = '<a href="knowledgebase_private.php"><img src="../img/view.png" width="16" height="16" alt="'.$hesklang['gopr'].'" title="'.$hesklang['gopr'].'" border="0" style="border:none;vertical-align:text-bottom" /></a> <a href="knowledgebase_private.php">'.$hesklang['gopr'].'</a> | ';
$link['newa'] = '<a href="manage_knowledgebase.php?a=add_article&catid='.$catid.'"><img src="../img/add_article.png" width="16" height="16" alt="'.$hesklang['kb_i_art'].'" title="'.$hesklang['kb_i_art'].'" border="0" style="border:none;vertical-align:text-bottom" /></a> <a href="manage_knowledgebase.php?a=add_article&catid='.$catid.'">'.$hesklang['kb_i_art'].'</a> | ';
$link['newc'] = '<a href="manage_knowledgebase.php?a=add_category&parent='.$catid.'"><img src="../img/add_category.png" width="16" height="16" alt="'.$hesklang['kb_i_cat'].'" title="'.$hesklang['kb_i_cat'].'" border="0" style="border:none;vertical-align:text-bottom" /></a> <a href="manage_knowledgebase.php?a=add_category&parent='.$catid.'">'.$hesklang['kb_i_cat'].'</a> | ';
if ($hide && isset($link[$hide]))
{
$link[$hide] = preg_replace('/<a([^<]*)>/', '', $link[$hide]);
$link[$hide] = str_replace('</a>','',$link[$hide]);
}
?>
<form style="margin:0px;padding:0px;" method="get" action="manage_knowledgebase.php">
<?php
echo $link['view'];
echo $link['newa'];
echo $link['newc'];
?>
<img src="../img/edit.png" width="16" height="16" alt="<?php echo $hesklang['edit']; ?>" title="<?php echo $hesklang['edit']; ?>" border="0" style="border:none;vertical-align:text-bottom" /> <input type="hidden" name="a" value="edit_article" /><?php echo $hesklang['aid']; ?>: <input type="text" name="id" size="3" <?php if ($artid) echo 'value="' . $artid . '"'; ?> /> <input type="submit" value="<?php echo $hesklang['edit']; ?>" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" />
</form>
<?php
} // End show_subnav()
?>
Zerion Mini Shell 1.0